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Regional Collection Manager - South

Collections
Job Description

About Groww

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.

Our Vision

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians.

Our Values

Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves.

The values that form our foundation are:
  • Radical customer centricity
  • Ownership-driven culture
  • Keeping everything simple
  • Long-term thinking
  • Complete transparency

Roles & Responsibilities:

  • Responsible for the Collection portfolio for the entire Zone.
  • Achieve collection targets of the Respective Zone and Product assigned.
  • Ensuring legal guidelines are compiled for entire collection structure in letter and sprits.
  • Ensure that the collection managers and In-house collectors adhere to the legal guidelines provided by the law in force.
  • Ensure adherence to the Code of Conduct.
  • Continuously monitoring collection managers and In-house collectors to identify fraudulent practices and ensure that no loss is  incurred due to such activities.
  • Maintain NPA ratios as per business requirements and reduce loss.
Job Requirement
  • 10+ years of experience
  • Experience in field collections
  • Decision making, work under pressure, Effective communication, Handling equipment Analysis and synthesis
  • Strong Relationship management, Leadership and team management skills
  • Education: Bachelor's/University degree or equivalent experience.